OSCPA Webcast Frequently Asked Questions

First Time Webcast Participants

To make sure your system is ready for the Adobe Connect webcast click here.

Common Questions:

Question: App or Browser?

Answer: User experience differs for each person. We recommend joining via desktop or laptop using the free Adobe App for the best experience. If joining by browser, Google Chrome is recommended.

Question: Why can’t I hear anything?

Answer: There is a volume icon at the top of the screen; it should be green. Make sure the sound is turned on for your computer and/or your speaker volume is up.

Question: I hear an echo. Why?

Answer: Make sure you have the webcast open only once in one browser.

Question: What should I do if my screen keeps buffering?

Answer: We recommend that you watch the webcast on a hard wired laptop or desktop pc and to use Google Chrome as your browser.

Additional Troubleshooting tips click here.

Need help?

Contact OSCPA or call 503-641-7200 / 800-255-1470, ext. 3