First Time Webcast Participants
To make sure your system is ready for the Adobe Connect webcast click here.
Question: It’s not letting me in. What should I do?
Answer: Access to the webcast opens 30 minutes prior to the event.
Question: Why can’t I hear anything?
Answer: There is a volume icon at the top middle of the screen; it should be green. Make sure the sound is turned on for your computer and/or your speaker volume is up.
Question: I hear an echo. Why?
Answer: Make sure you have the webcast open only once in one browser.
Question: What should I do if my screen keeps buffering?
Answer: We recommend that you watch the webcast on a hard wired laptop or desktop pc and to use Google Chrome as your browser.
Additional Troubleshooting tips click here.
Contact OSCPA or call 503-641-7200 / 800-255-1470, ext. 3