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DTSTAMP:20260601T030053Z
DTSTART:20260731T140000Z
DTEND:20260731T160000Z
SUMMARY: Surgent's Handling Difficult People (2 hours) [NT]
DESCRIPTION: This professional development course equips you with practical strategies to manage challenging interactions in the workplace. Although difficult individuals may represent a small segment of the workforce\, their impact can be significant\, often leading to time lost and decreased productivity. In this course\, you will gain essential skills to address and navigate these situations effectively. Additionally\, you'll identify specific challenges and develop a personalized action plan for implementing the strategies learned back in your workplace.
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