Communications Skills Training for the CPA (2 hours) [NT]

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Aug 4, 2020

Registration: 10:30 AM / Program: 11:00 AM - 1:00 PM Pacific Time

Fees

Member Fee: $0.00
Nonmember Fee: $0.00

Available Discounts

AICPA Member: None
Full time Accounting Educator: None

Description

Today's competitive and complex business environment requires the CPA to be a strong communicator. Learn to impart your position effectively, leveraging case studies. Topics will emphasize the communication process and techniques to improve oral communications, including effective use of the telephone. Written communications will examine email, text, and "snail mail". Explore communication and personality types. Consider the importance of the human side, including empathy, ego and needs.

Designed For

Sole practitioners, firm partners, CFOs, controllers, department managers and staff accountants.

Objectives

Determine how to become a stronger communicator. Identify the communication process. Identify how to improve oral and written communications. Recognize empathy, ego and needs and personality types as they relate to communications.

Major Subjects

Becoming a stronger communicator The communication process Improving oral and written communications "Empathy, ego and needs," personality types and their influence on communications Case studies to summarize the webinar concepts

This event has already passed. If you have any questions, please contact us at 503-641-7200 or email profdev@orcpa.org.