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VitalSmarts® Crucial Conversations Training® provides high leverage skills for effectively holding conversations where there are high stakes, opposing opinions, and strong emotions. These conversations – when handled poorly or ignored – lead to strained relationships and dismal results.
Have you ever been in a meeting where no one is willing to voice his or her real feelings about the project or situation? Did you ever wanted to speak up, but, for one reason or another, you didn’t? Crucial Conversations Training® teaches how to create a culture of dialogue and candor – a culture where people can make high-quality decisions and then act on those decisions with unity and commitment.
"I feel this was one of the most beneficial courses ever offered. It seems a CPA at any level could benefit from this course."
— Eileen Nguyen OSCPA Member
"I think those in attendance know that we have struggled with having crucial conversations in the past, and we sought out this class to help ourselves improve. Already using and practicing the skills we learned!"
— Lois Williams, OSCPA member
Oregon Department of Employment
— Patti Westby, OSCPA Member
Vice President, Westby Associates, Inc.
"In less than 12 hours, I was able to put some of the skills to work."
— Tareena Brint, OSCPA Member
Plant Controller, Dillard Industrial Products
"It's a difficult topic for everyone but particularly accountants. This was some of the best CPE I've ever taken!"
— Kevin Davies, OSCPA Member
What Does Crucial Conversations Training Teach?
Crucial Conversations teaches participants how to:
- Resolve individual and group disagreements
- Build acceptance and overcome resistance
- Foster teamwork and better decision making
- Speak persuasively, not abrasively
What Kind of Results Can I Expect?
When people are able to discuss difficult workplace issues and make the best decisions, it can have a number of positive consequences, including:
- Greater efficiency
- Improved working relationships
- Increased employee satisfaction
VitalSmarts® Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.
If you would like to register for this event, please contact OSCPA at 800-255-1470, 503-641-7200, or email firstname.lastname@example.org.