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VitalSmarts® Crucial Conversations Training® provides high leverage skills for effectively holding conversations where there are high stakes, opposing opinions, and strong emotions. These conversations – when handled poorly or ignored – lead to strained relationships and dismal results.
Have you ever been in a meeting where no one is willing to voice his or her real feelings about the project or situation? Have you ever wanted to speak up, but, for one reason or another, you didn’t? Crucial Conversations Training® teaches how to create a culture of dialogue and candor – a culture where people can make high-quality decisions and then act on those decisions with unity and commitment.
"It's given me tools to approach conversations in a more tactful and productive way."
— Michelle Hooten, 2018 OSCPA Leadership Academy Alumni
- Resolve disagreements
- Build acceptance and overcome resistance
- Foster teamwork and better decision making
- Speak persuasively, not abrasively
VitalSmarts® Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.
If you would like to register for this event, please contact OSCPA at 800-255-1470, 503-641-7200, or email firstname.lastname@example.org.